Returns & Exchanges

At Something Went Wrong, we believe perfection is overrated, but your satisfaction isn't. If your order isn't quite what you expected, you can return or exchange any item within 30 days of delivery.

1

Initiate Your Request

Log into our returns portal with your order number and email address to select the items you wish to send back.

2

Prepare the Package

Pack your items securely in their original packaging, ensuring all tags are attached and the product is in its original condition.

3

Attach the Label

Print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.

4

Drop Off and Track

Leave your package at any authorized carrier location and keep your tracking number until your refund or exchange is processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing